At a glance
, We are at your disposal.

Contact form & Help Section

Do you have questions or comments about our products? We are happy to help. Please fill in our contact form.

You can also find useful information to make your daily banking easier in our help section.

By phone

Our hotline team stands ready to answer your questions on products and services, offering 24/7 support for urgent matters.

Product-specific hotlines

Electronic-Banking hotline
Mon to Thu: 8 am to 6 pm, Fri: 8 am to 5 pm +49 69 136 260 03
Corporate Card service hotline
Daily around the clock +49 69 5050 2785
giropay Service hotline
Daily around the clock +49 69 5 8000 8000
Point-of-Sale service hotline
Mon to Fri: 7.30 am to 8.30 op, Sat: 8 am to 4.30 pm +49 69 5050 2787
Web Point-of-Sale service hotline
Mon to Fri: 7.30 am to 8.30 op, Sat: 8 am to 4.30 pm +49 69 5050 2784
HBCI/StarMoney hotline
Mon to Fri: 7.00 am to 7.00 pm +49 69 9866 0022

Emergency and lockdown hotlines (daily around the clock)

Card cancellation service Corporate Card
+49 69 665 71 333
Emergency hotline for card insurance Corporate Card
+49 89 624 245 63

Branches in Germany and international locations

Find the nearest Commerzbank branch with a relationship manager who understands the needs of corporate clients.

Branches in Germany (only in German)

We are active in almost 40 countries and support you making the most of your opportunities in the global markets with a Relationship Management function that operates across the world.